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Privacy Policy

Introduction
This Privacy Policy outlines how ENLEARN ACADEMY PRIVATE LIMITED and its affiliates (“ENLEARN ACADEMY PRIVATE LIMITED,” “we,” “our,” or “us”) collect, use, share, protect, and otherwise process your information or personal data through our website, https://enlearnacademy.com/ (the “Platform”). You may be able to browse certain sections of the Platform without registering. Our services are exclusively offered within India, and your personal data will primarily be stored and processed within India. By accessing the Platform, providing information, or using any product/service offered on the Platform, you agree to the terms and conditions of this Privacy Policy, the Terms of Use, and any applicable service/product terms and conditions, governed by the laws of India, including data protection and privacy laws. If you disagree with these terms, please refrain from using our Platform.

Collection
We collect your personal data when you use our Platform, services, or interact with us during the course of our relationship. Information collected may include, but is not limited to:

  • Details provided during sign-up, such as name, date of birth, address, contact number, and email ID.
  • Sensitive information, with your consent, such as payment details or biometric data (if necessary for certain features on the Platform).

You have the option not to provide certain information by choosing not to use specific services or features. We may track your behavior, preferences, and other data on our Platform, which is analyzed in aggregate. We also collect information related to transactions on the Platform and affiliated third-party platforms. However, we are not responsible for the privacy practices of third parties and encourage you to review their privacy policies. If you receive any suspicious communication claiming to be from ENLEARN ACADEMY PRIVATE LIMITED requesting sensitive information, do not disclose it, and report such instances to law enforcement if necessary.

Usage
We use personal data to provide requested services, support order processing, and enhance customer experience. If personal data is used for marketing, you will have the option to opt-out. Personal data may also be used to:

  • Assist sellers and partners, resolve disputes, troubleshoot issues, and notify you of offers or updates.
  • Customize your experience, prevent and detect fraud, enforce terms and conditions, and conduct market research.

Please note that certain services may be unavailable if consent is not provided.

Sharing
Your personal data may be shared internally within our corporate group or with affiliated entities for service provision and marketing unless you opt-out. We may also disclose personal data to third parties, including:

  • Business partners, service providers (e.g., logistics), payment issuers, and reward programs.
  • Government agencies, law enforcement, or other authorized entities if required by law or in good faith to respond to legal processes or enforce our terms.

Security Precautions
We implement reasonable security measures to protect your data from unauthorized access, misuse, or disclosure. However, data transmission over the internet cannot be guaranteed as completely secure. Users are responsible for safeguarding their account login information.

Data Deletion and Retention
You may delete your account through your profile on the Platform, which will remove all related data. If there are pending claims or services, account deletion may be delayed. Data will be retained only as necessary for legitimate purposes or as required by law, and anonymized data may be retained for analysis.

Your Rights
You may access, rectify, and update your personal data directly on the Platform.

Consent
By using our Platform or sharing your information, you consent to the collection, use, and processing of data as outlined in this Privacy Policy. You may withdraw consent by contacting our Grievance Officer, though this may impact service provision.

Changes to this Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices. Significant updates will be communicated as required by law.